Trans Mountain is committed to working with communities and stakeholders in the spirit of transparency and accountability; and building and sustaining effective relationships based on mutual respect and trust to achieve respective business and community objectives. Open, extensive and thorough engagement along the pipeline corridor and marine corridor is an important part of the proposed Trans Mountain Expansion Project.
Trans Mountain is engaging with communities and stakeholders in Alberta and British Columbia to provide comprehensive information about and seek feedback on the Trans Mountain Expansion Project and to identify anticipated impacts of the Project. Trans Mountain’s engagement will continue as the project moves toward a public hearing, and if successful, construction in the months ahead.
The following principles have been and will continue to be used to guide the development and execution of the stakeholder engagement program:
Accountability – Address issues as they emerge. Trans Mountain believes that effective problem solving and mitigation strategies can be identified through engagement with stakeholders.
Communication – Facilitate the involvement of stakeholders; listen and gather input, and work collaboratively to resolve concerns. Use multiple channels for communication to meet the communication needs of diverse stakeholder groups.
Local focus – Seek local input and understanding of the region, its people, the environment, and reflect local values and attitudes in communications with stakeholders.
Mutual benefit – Seek solutions to challenges that result in shared benefits for all interests.
Relationship building – Instill confidence in the public by remaining committed to being a good neighbour with the goal of establishing and maintaining positive, long‑term relationships with stakeholders.
Respect – Respect individual values, recognize the legitimacy of concerns, and value the stakeholder input.
Responsiveness – Utilize input and, where feasible, provide timely feedback to stakeholders on how their input has affected plans and decisions.
Shared process – Design the TMEP Engagement Program based on public input, taking into consideration various stakeholder group interests, knowledge levels, time, and preferred method of engagement.
Sustainability – Report on a triple bottom line of social, environmental and economic concerns raised, and identify how these concerns might be addressed.
Timeliness – Initiate engagement processes as early as possible to provide adequate time for stakeholders to assess information and provide input.
Transparency – Commitments made to stakeholders will be documented and carried out. When Trans Mountain is unable to act on input, an explanation will be provided.
Scope of the Discussion
The National Energy Board set out a list of issues as part of the hearing order issued in April 2012. Trans Mountain is required to research, engage and report on these issues as they relate to the proposed expansion Project.
However, there are also other public policy discussions that the public often wishes to discuss with us. We are open to having these discussions and using our industry influence to communicate public sentiment about them, however they do not make up part of the issues or filings being considered by the National Energy Board.