LEAVE AREA immediately, on foot and upwind
- Abandon any mechanized equipment being used in or near the area
- Call Trans Mountain’s 24-hour emergency line 1.888.876.6711
- Warn others away
- Eliminate ignition sources (keyless door entry, cell phone or flashlight)
- Turn off vehicle engines
DO NOT:
- Re-enter the area
- Ring door bells or metal knockers; instead knock with your hand to avoid sparks
- Operate pipeline valves
- Touch any liquid or vapour
- Start your vehicle or drive into the release location or vapour clouds while leaving the area
- Try to extinguish any fires associated with the release; wait for trained professionals
In the unlikely event of an emergency, we will ensure all affected stakeholders are notified promptly. We will work with local first responders to provide appropriate emergency communications and make sure public protection measures are being taken.
The most common immediate response actions for pipeline emergencies are shelter-in-place or evacuation. The decision to take either action is based upon multiple factors, including location of the emergency, potential exposure during evacuation, anticipated duration of the emergency and advice from emergency responders and/or Trans Mountain representatives.
To learn more about our Emergency Management program click here.