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Pipeline Emergency?

Please Call Toll-free 24 Hours
1-888-876-6711

Call us now

24h Emergency contact

If you notice any of the following or suspect a pipeline emergency, please immediately call 911 and the Trans Mountain Corporation line.

1-888-876-6711

Smell

  • A strong petroleum odor such as gasoline or diesel fuel
  • Strong sulphur smell like rotten eggs

Sight

  • Dead or discoloured vegetation
  • Isolated vapour or mist clouds
  • Pools of liquid when the rest of the right-of-way is dry
  • Petroleum sheen on water
  • Dense fog-like plumes or frost balls

Sound

  • Unusual hissing or roaring sound

Need to contact us about something else?

Go to our contact page
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      • Seeking your Feedback: Temporary Sound Wall Installation at Westridge Marine Terminal
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  • Operations
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      • Spill Prevention
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      • Living and Working Near the Pipeline
      • Permitting Guidelines
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      • Frequently Asked Questions About Living and Working Near the Pipeline
    • Marine Safety
      • Tanker Facts
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    • Product
      • Diluted Bitumen Information
      • About Petroleum Liquids
      • Product Destination
    • Pipeline System
    • Spill History
      • Abbotsford - Sumas Facility: Ward Road Spill
      • Westridge 2007 Spill
      • Five-Year Summary of Effects
      • Burnaby Tank 82 2009 Spill
      • Abbotsford Tank 121 2012 Spill
    • Shipper Services
      • Nomination Dates
      • Tolls & Tariffs
    • Operational Updates
      • Edmonton Vegetation Management
      • Vegetation Management
    • Past Project: Mount Robson & Jasper Park Expansion
      • Background
      • Planning Process
      • Permitting Process
      • Routing Determination
      • Stakeholder Engagement
      • Aboriginal Engagement and Participation
      • Environmental Studies and Considerations
      • Construction
      • Project Net Benefits
      • Restoration Planting
      • Jasper Greenhouse
      • Protection and Monitoring
      • Legacy Fund
      • Emerald Award
    • Green Marine
  • Expansion Project
    • Overview
    • Communities
      • Greater Edmonton
        • Edmonton Terminal
      • Yellowhead
      • North Thompson
      • BC Interior
      • Coquihalla – Hope
      • Fraser Valley
        • Sumas Terminal
      • Jasper - Mount Robson
      • West Barriere
      • Lower Mainland
        • Burnaby Terminal
        • Westridge Marine Terminal
          • Temporary Use of Land for Construction - 2115 Commissioner Street, Vancouver
          • Navigation Safety
        • Burnaby Mountain Tunnel
    • Construction
      • Building a Pipeline
        • Trenchless Construction
      • Planning the Route
      • Work on the Project
        • Training
      • Procurement
      • Reclamation
      • Minimizing Disruption
      • Facilities Construction
      • Reactivation
      • Injunction Order
    • Marine Enhancements
    • Indigenous Peoples
    • Project Benefits
      • Indigenous Benefits
    • Engagement
      • Landowner Information
        • Westridge Marine Terminal Upgrade and Expansion
        • Project Update and Construction Plans in Abbotsford
        • Proposed Burnaby Terminal Construction Traffic Flow
    • Regulatory Process
      • CER Filings
      • Environmental Protection Plans
        • Candidate Visual Modelling Locations for the TMEP Visual Impact Plan
        • Traffic Access and Control Management Plan
        • Socio-Economic Monitoring Reports
        • Addenda to Environmental and Socio-Economic Assessment for Temporary Construction Lands and Infrastructure
      • Detailed Route
      • Commitments Tracking
      • BC Environmental Assessment Certificate - Conditions Overview
      • TERMPOL
      • BC Parks and Protected Areas
      • Permitting
      • CER Conditions
      • Indigenous Monitor Program
    • Environment
      • Emissions Management
      • Environmental Protection Rules
    • Safety
      • Marine Plans
      • Emergency Response
    • Temporary Workforce Accommodation
      • Valemount Camp Community
      • Worker Code of Conduct
      • Ohamil Camp Community
      • Clearwater Camp Community
      • Merritt Camp Community
      • Blue River Camp Community
    • Trans Mountain Expansion Project Contractors
  • News
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  • Our Response to COVID-19
  • Sandy Hill Show and Tell Event
  • Landowner Survey
  • Neighbour Survey

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Pipeline Emergency?

Please Call Toll-free 24 Hours
1-888-876-6711

Call us now

24h Emergency contact

If you notice any of the following or suspect a pipeline emergency, please immediately call 911 and the Trans Mountain Corporation line.

1-888-876-6711

Smell

  • A strong petroleum odor such as gasoline or diesel fuel
  • Strong sulphur smell like rotten eggs

Sight

  • Dead or discoloured vegetation
  • Isolated vapour or mist clouds
  • Pools of liquid when the rest of the right-of-way is dry
  • Petroleum sheen on water
  • Dense fog-like plumes or frost balls

Sound

  • Unusual hissing or roaring sound

Need to contact us about something else?

Go to our contact page
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Le site Web est accessible en français

Key project information available in: 中文 (简体), 中文 (繁體), 한국어, Filipino, ਪੰਜਾਬੀ

Privacy Legal Disclaimer